Medallia for Guidewire ClaimCenter
P&C insurers need a platform that helps them engage personally, innovate freely, and grow efficiently.
Summary
At Guidewire, we are utterly committed to your success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet your needs. Maybe that’s why more than 450 insurers—from new ventures to the largest and most complex in the world—run on Guidewire.
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
Medallia for Guidewire ClaimCenter is a prebuilt accelerator that allows organizations to send survey invitations to Medallia and view or follow up on rich policyholder feedback within ClaimCenter. This integration empowers insurers to transform policyholder experience and improve operational efficiencies.
What’s Included:
- Trigger Medallia surveys based on events within Guidewire such as changes in claim status
- View Medallia feedback within Guidewire to understand voice of customer when processing claims
- Use Medallia feedback to build custom workflows and reporting in Guidewire
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