Medallia’s industry leading experience platform empowers travel and hospitality organizations with powerful insight from every brand interaction across the entire guest journey.
You’ll achieve an active pulse on evolving traveler expectations, with intelligent tools that prioritize strategic opportunities and enable every employee to create exceptional guest experiences that influence promoters and build brand loyalty.
Medallia’s industry leading experience platform empowers travel and hospitality organizations with powerful insight from every brand interaction across the entire guest journey.
You’ll achieve an active pulse on evolving traveler expectations, with intelligent tools that prioritize strategic opportunities and enable every employee to create exceptional guest experiences that influence promoters and build brand loyalty.
“Empowering our frontline employees with insights enables our hotels to truly understand and connect with our guests, as we strive to always exceed their expectations, and create great value”
SCOTT TABER
SVP of Rooms, Four Seasons
Create an exceptional brand experience at every guest interaction
Increase productivity and empower every employee with role-based, actionable insights
Capitalize on positive experiences that influence promoters and increase reservations
Choice Hotels leverages Medallia to improve call center productivity and agent performance
