Trusted expertise: You can’t solve tomorrow’s workplace problems with yesterday’s approaches. Our team of people science and employee experience experts bring decades of wisdom to help you establish, grow and optimize your programs.

Fast implementation: Get your program up and running with our flexible, easy-to-use platform so you can focus on quickly responding to employees and their evolving needs.

Real results: Whether you want to decrease employee turnover or increase productivity and engagement, Medallia customers get real, measurable results, quickly. 

Every day, your people are sharing how they feel and what they need from work. Can you hear them? If you’re asking yourself how to prevent unwanted attrition or improve employee engagement, you may be missing critical experience signals that lie just under the surface. 

Medallia seamlessly incorporates feedback opportunities into your employee’s daily-flow-of work, helping you bring experience insights into focus and deeply understand the needs of your people. Get a holistic view of the employee journey so you can see how procedures, programs and policies are performing and stay-ahead of quickly changing trends. Access to real-time insights to see what’s working, so you can scale or identify challenges early to surge resources effectively. Understand what’s needed to materially improve your employee’s experience with Medallia.  

Almost 50% of employee experience leaders gather feedback at least monthly. Unleash your team's full potential with tools that foster innovation, engagement, and inclusion.

• Supercharge your engagement survey with Medallia’s best-in-class methodology. With more channels, insights and capabilities, your team can plan and take action confidently.
• Empower your people to share when a roadblock arises or an idea strikes with in-the-moment surveys and feedback opportunities.
• Empower leaders and people managers with role-specific alerts and insights to surge resources efficiently and act with confidence. 

Don’t shy away from addressing sensitive topics like equity and diversity in the workplace. In fact, leaders who cultivate diverse, equitable, and inclusive workplaces benefit from high performing employees who want to grow and make an impact at work everyday. 

• Go beyond demographic data, capturing inclusion signals to understand how different groups experience your workplace.
  
• Identify trends impacting inclusion across the entire employee journey from interview to exit and across key events and places.
  
• Understand how well you’re delivering on your commitment to create a more diverse and inclusive workplace.
  
• Empower leaders to be diversity and inclusion champions and incorporate inclusive practices into their teams.