Leverage experience to reduce cost and improve satisfaction of residential consumers, C&I customers, and employees.
"Our customer feedback program brings the voice of the customer to everyone’s fingertips. Whether interacting directly or indirectly with customers, all employees play a role in delivering positive customer experiences."
LEADING UTILITIES COMPANY
Learn how utilities companies use Medallia to improve customer feedback programs with great results.
Medallia helps utilities companies improve sales effectiveness
Improve customer sentiment while tightening operations
Ensure fast and effective support when it matters most
Provide a seamless digital experience for your customers
"We appreciate the power of Medallia’s platform and professional service and look forward to further developing our CX program. The partnership is an important building block in our overall customer experience landscape."
SIMON MCDONALD
International Customer Experience Manager, E.ON UK
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